RESOURCES

FAQs

Straightforward answers to common questions about working with Aushco — from property management and brokerage to maintenance and getting started.

About Aushco

Aushco is a full-service commercial real estate firm based in Frederick, Maryland. We provide brokerage, property management, and in-house maintenance services for property owners, investors, and business tenants across Maryland and Northern Virginia.

We work with suburban office, medical office, retail, and industrial/flex properties. We do not serve urban high-rise, multi-family, or residential properties.

We approach every client relationship with an owner’s perspective, shaped by real experience in property ownership, investment, development, and management. We think about how today’s decisions affect long-term asset performance, not just the immediate transaction.

Aushco is based in Frederick, Maryland, at 201 Thomas Johnson Dr., Suite 202, and serves property owners, investors, business owners, and tenants across Maryland and Northern Virginia.

Justin Ausherman is the President of Aushco Commercial Real Estate, a commercial real estate firm in Frederick, Maryland that provides brokerage, property management, and maintenance services.

Property Management

Our property management service covers day-to-day operations, tenant relations, lease administration, financial reporting, vendor coordination, capital planning, and in-house maintenance support. We manage each property as if the investment were our own.

Yes. Our team handles budget preparation, monthly financial reporting, owner distributions, rent collection, and vendor invoice processing.

Owners receive regular financial reports and updates on property performance, maintenance activity, and tenant relations. Major issues are escalated immediately. We aim to keep you informed without making it a burden on your time.

Yes. We work with out-of-market owners and investors and structure our reporting and communication accordingly.

Management fees typically range from 3% to 8% of collected rent, depending on the complexity of the property, the number of tenants, and the scope of services the owner wants. Fees include:

  • Daily property oversight
  • Accounting for rent collection, expense payments, and owner distributions
  • Service contract negotiation and oversight
  • COI tracking
  • Lease administration and rent collection
  • Tenant correspondence, including maintenance requests and disputes
  • Emergency response
  • Budgeting and expense reconciliations
  • Property inspections
  • Capital expense budgeting and administration
  • Preventative maintenance scheduling and tracking

Aushco provides owner financial reports as often as the owner wants them, typically monthly or quarterly.

Yes. Aushco takes over property management from other companies. The transition usually takes about 4 to 6 weeks, depending on how much information we have to gather, review, and enter into our system. If necessary, we can take over daily management immediately, but we need that time to get a firm grasp of budgets, tenants and leases, and property operations.

Yes. Maintenance support is part of our property management service, and our in-house team offers 24-hour emergency availability.

Brokerage

We provide representation for buyers, sellers, landlords, and tenants, as well as advisory services for investors evaluating acquisitions, dispositions, or portfolio strategy. Our brokerage team holds broker licenses in Maryland and Virginia.

Yes. Tenant representation is a core part of our brokerage practice. We help businesses find and evaluate space, negotiate lease terms, and understand the full cost of occupancy before committing.

Yes. We represent buyers and sellers in commercial property transactions, with particular depth in the Frederick and Washington County markets.

Sales: Aushco’s sale commissions are typically paid by the seller, but not always. If the seller does not agree to pay the broker who represents the buyer, the buyer may have to pay that commission. Sale commissions are calculated as a percentage of the total sales price.

Leases: Lease commissions are typically paid by the landlord and are calculated as a percentage of the gross rents the landlord will receive over the lease term.

In a triple-net (NNN) lease, the tenant pays base rent plus its share of property taxes, insurance, and common-area maintenance. These terms vary by lease, so it is important to review exactly what additional costs are billed to each tenant.

It depends on the property type and pricing.

Selling: Existing buildings with in-place cash flow tend to sell quicker, typically in 4 to 8 months. Land, empty buildings, buildings that need a lot of work, poorly located properties, and properties priced too high can take much longer. Once a property is under contract, closing is typically 45 to 180 days later, depending on what the buyer and seller have agreed to.

Leasing: Timing depends on property type, location, and demand. Medical office is always in demand when the location is good, the quality of the building meets medical standards, and the pricing is reasonable. Even so, leasing can take 3 to 18 months depending on market conditions. A typical lease negotiation takes 6 to 30 weeks, depending on the urgency and decision-making process of the tenant’s business.

No. Aushco does not represent both sides of the same deal. We facilitate a letter of intent (LOI) or contract for the unrepresented party and give them the material facts they need to make a decision, but we owe and keep our fiduciary responsibility to our contracted client.

Both. We represent landlords and tenants in commercial lease transactions, and tenant representation is a core part of our brokerage practice.

Medical & Healthcare

Yes. Medical office is one of the property types we work with, and tenant representation is a core part of our brokerage practice. We help practices find and evaluate space, negotiate lease terms, and understand the full cost of occupancy.

When choosing medical office space, the points that matter most to a practice are:

  • Location, access, and parking
  • Layout and flow
  • Proximity to cooperating practices: for example, an oral surgeon would want to be near general dentistry and orthodontics, and a physical therapist would want to be near general practitioners and orthopedic practices
  • Power for specialized equipment
  • Data speed for medical records
  • Ceiling heights for practices that need a lot of HVAC or plumbing infrastructure
  • Responsive property management: important for HVAC issues, elevator breakdowns, timely snow removal, and ADA access
  • Flexible building-hour access
  • Helpful wayfinding signage
  • Traffic patterns and congestion during peak business hours
  • Adequate parking

Maintenance

Our maintenance services are available to both property management clients and property owners or tenants who need a reliable maintenance partner on a standalone basis. You do not need to be a property management client to work with our team.

Our maintenance team serves Frederick, Washington, Carroll, and parts of Montgomery County in Maryland, as well as Loudoun County in Northern Virginia.

Our in-house team handles preventive maintenance, HVAC, general interior repairs, electrical and plumbing by licensed personnel, light carpentry, grounds upkeep, capital project oversight, and 24-hour emergency availability. Work requiring specialized licensing is performed by credentialed personnel. When subcontractors are involved, our team retains oversight and accountability.

Use the request form on the Maintenance page to report a non-emergency issue. For urgent or after-hours situations, call us directly at 240-578-4222.

Because our team is local and dedicated to the properties we serve, we can respond without the delays that come from coordinating outside contractors. Response times vary by the nature of the issue, but we prioritize same-day attention for time-sensitive repairs.

Yes. Our team offers 24-hour emergency availability. For urgent or after-hours situations, call us directly at 240-578-4222.

No. Aushco’s maintenance service does not require a contract or minimum commitment. We provide it as a one-time job or as an ongoing service.

We started this business line because we had trouble finding someone to replace two ceiling tiles or adjust a door closer. Those small jobs made more sense to take in-house. We also use this service to respond more quickly to general maintenance issues that do not require a special license or certification. Think of it as a handyman service for commercial properties.

Yes. Aushco maintains and manages medical office buildings with surgical suites, blood draw, physical therapy, ophthalmology, dentistry, oral surgery, orthodontics, gastroenterology, allergy and asthma specialists, oncology, arthritis, fertility, general practitioners, pain management and pain intervention surgery, and imaging (MRI, X-ray, and similar).

Working With Aushco

The first step is a conversation. Reach out through the contact form, call 240-578-4220, or email info@aushco.com. We’ll follow up to learn more about your property and what you’re trying to accomplish.

Yes. We provide advisory services including asset and estate planning, lease review, and corporate real estate planning for clients who need guidance outside of a full management or transaction engagement.

No. Aushco’s first conversation with a potential client is free. We talk about what you need, what you have done in the past, and what your expectations are, and we explain our scope of services and how Aushco operates. The goal is to determine your needs and whether we are a good fit to work together.

We understand we might not be the right solution for everyone. An open discussion lets us decide that together before we start an assignment.

Whatever you have: the property address or the type of space you need, your timeline, any current lease or financials, and what you want the outcome to be. If you are not sure what matters, we will start with a conversation.